A call center agent is a person who handles incoming or outgoing customer calls for an organization. A call center agent might handle account inquiries, customer complaints, or support issues.
A Call Center Agent Salary In South Africa
The average Call Center Agent salary in South Africa is R 213 600 per year or R 110 per hour.
Entry-level positions start at R 150 000 per year, while most experienced workers make up to R 492 000 per year.
How much does a Nedbank call Centre agent earn?
An early career Call Center Agent with 1-4 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of R148,984 based on 15 salaries.
A mid-career Call Center Agent with 5-9 years of experience earns an average total compensation of R172,000 based on 8 salaries.