Below is How To Blacklist A Tenant In South Africa
The Rental Blacklisting is available to list your tenant on either TPN or TPN and TransUnion Credit Bureaux.
There are certain requirements before loading a blacklisting:
You must send the defaulting tenant a written letter of demand that specifically states your intention to blacklist on the bureaux. (the TPN letter of demand is sufficient for this purpose)
The tenant must be given 20 business days to rectify the breach – regardless of whether a 20 business day or 7-day letter of demand was sent.
The tenant must be in default for three consecutive months.
The workflow is as follows:
Log onto TPN.
Select My Data from the blue ribbon at the top of the screen.
Search for a tenant by inserting either the address (or part thereof), the tenant’s name / ID number (or part thereof), or the reference number. Click the Apply Filter button.
Select the tenant by clicking on the Reference Number to the left of their name.
Select Blacklistings from the left-hand side menu, underneath Listings.
Click Add a new blacklist record for this tenant.
Enter the default information:
Default Date: This is the date payment was due.
Rating: The rating for the default. Generally, we recommend selecting underneath the heading TPN and TransUnion (optional) listing as this will have a greater effect on the tenant’s credit record.
Amount Due: How much the tenant is owing.
Reason: The reason for the blacklisting – e.g. “Non-payment of rental for three months.”
Where do I report a bad tenant in South Africa?
How to lodge a complaint: Complaints have to be lodged in person or by mail at relevant RHT offices which can be determined by looking online or by phoning 0860 106 166/ 011 355 4000/ 012 483 5020.