A concierge is an individual or a company which is specialized in personal assistance or any other assistance services like household management, lifestyle management, transportation, travel and vacation planning, etc. and provides such personalized services to its clients (usually high-net-worth clients) at a variable price.
Concierge Services In South Africa
Lifestyle concierge. Lifestyle concierge is a retainer and very different from the hotel concierge. …
Medical concierge.
Business concierge.
Hotel concierge.
Travel concierge.
Wedding concierge.
Learning concierge.
Chauffeur concierge.
What do concierge services provide In South Africa?
In hotels or resorts, a concierge assists guests by performing various tasks such as making restaurant reservations, booking hotels, arranging for spa services, recommending nightlife hot spots, booking transportation (like taxi, limousines, airplanes, boats, etc.), coordinating porter service (luggage assistance.
What is concierge style service In South Africa?
Concierge customer service isn’t just for hotels; it’s a white-glove level of service designed to elicit next-level customer loyalty. First and foremost, hotel guests view the concierge as a trusted advisor who makes recommendations for restaurants, tourist destinations and a variety of services to enhance their stay.
What skills do you need to be a concierge In South Africa?
To become a Concierge, you will need:
good organizational ability, as you are always ‘on duty’
a good sense of humour, enthusiasm and stamina to cope with long working hours.
to be very friendly, caring and patient.
an outgoing personality, common sense and excellent communication skills.
the ability to work well in a team.
What does a VIP concierge do In South Africa?
Some of the services they provide include getting tickets for events and giving assistance to the hotel guest on business trip. It also includes arranging and offering services at the spa, restaurant lounge, and other necessary services as needed by their client.