University of South Africa (UNISA) Student Enquiries

University of South Africa (UNISA) Student Enquiries

Specific contact details for student assistance and service

IMPORTANT:

  • If you send an e-mail directly to a Unisa e-mail address, insert your student number in the subject line to effect the correct routing to an advisor for processing.
  • Please check the list carefully and send an enquiry to one e-mail address at a time or one person only. This will ensure that there is no confusion as to who must respond, thereby preventing unnecessary delays in the response.
  • Students should only forward enquiries to the Registrar and Deputy Registrar in instances where those enquiries could not be resolved at other levels.

General resources: Websites, and general SMS, Fax and e-mail enquiries

A number of administrative processes, including the convenience of fee payments and information about examinations are available on the following platforms:


  • All application, registration and study-related information is available on the Unisa corporate website in both web and mobi formats.
    • Unisa website (http://www.unisa.ac.za
  • Students can access their own information via the myUnisa website.
    • myUnisa (https://my.unisa.ac.za/)
  •  Fax Enquiries to 012 429 4150

Information Services Division

Type of enquiry E-mail Telephone
Student misdirected enquiries and FAQs infoservices@unisa.ac.za 012 429 3111

myUnisa & myLife

Type of enquiry E-mail Telephone SMS
myUnisa 
myLife
myUnisaHelp@unisa.ac.za
myLifeHelp@unisa.ac.za
011 471 2256 43582

Student Admissions and Registrations

Type of enquiry E-mail Telephone SMS
General Applications and Registration queries study-info@unisa.ac.za 012 441 5888 43578
Applications applications@unisa.ac.za 012 429 4016
Undergraduate admission ame@unisa.ac.za  
College of Accounting Sciences Undergraduate: econ@unisa.ac.za 
Postgraduate: econ-postgraduate@unisa.ac.za
CTA: Econ-CTA@unisa.ac.za
Honours: econhons@unisa.ac.za
BTech: econtech@unisa.ac.za
012 441 5700
College of Economic and Management Science Undergraduate: econ@unisa.ac.za
Honours: econhons@unisa.ac.za
BTech: econtech@unisa.ac.za
012 441 5700
College of Education Undergraduate: educare@unisa.ac.za 012 441 5583
College of Human Sciences Undergraduate: artes@unisa.ac.za
Honours: post-artes@unisa.ac.za
012 441 5701
College of Law jus@unisa.ac.za 012 441 5703
College of Science, Engineering & Technology
AND 
College of Agriculture & Environmental Sciences
Undergraduate: scientia@unisa.ac.za
Honours: post-scientia@unisa.ac.za
Tech: scientiat@unisa.ac.za
012 441 5704
Licensees licensee@unisa.ac.za 012 441 5705
International students international@unisa.ac.za 012 441 5705
Exemptions adhoccredits@unisa.ac.za 012 441 5706
Master’s and doctoral qualifications mandd@unisa.ac.za 012 441 5702
Access and Matriculation exemption ame@unisa.ac.za 012 441 5457
Re-admissions study-info@unisa.ac.za 012 441 5888

Student Assessment Administration

Type of enquiry E-mail SMS
General assignment enquiries assign@unisa.ac.za 43584
Student enquiries in respect of examination venues and examination invigilators invigilationandvenues@unisa.ac.za 43584

Assignment Administration

Type of enquiry E-mail Telephone
General assignment enquiries assign@unisa.ac.za
012 429 3710
012 429 3958
011 471 3170
011 471 2764

Examination Administration

Type of enquiry Name E-mail Telephone
Examinations General examination enquiries aegrotats@unisa.ac.za 
exams@unisa.ac.za 
examdisabled@unisa.ac.za 
examadmission@unisa.ac.za 
examinternational@unisa.ac.za 
remark@unisa.ac.za 
purchasescript@unisa.ac.za
43584
Examination Venue and Invigilation Administration IT Zulu invigilationandvenues@unisa.ac.za 011 471 3174
ZB Makhabane 011 471 2375
College of Human Sciences
AND 
College of Education
M Motshwane aegrotats@unisa.ac.za 
exams@unisa.ac.za 
examdisabled@unisa.ac.za 
examadmission@unisa.ac.za 
examinternational@unisa.ac.za 
remark@unisa.ac.za 
purchasescript@unisa.ac.za
012 429 8616
SRM Maphoto 012 429 8948
KR Lebelo 012 429 2251
College of Economics & Management Sciences A Nana aegrotats@unisa.ac.za 
exams@unisa.ac.za 
examdisabled@unisa.ac.za 
examadmission@unisa.ac.za 
examinternational@unisa.ac.za 
remark@unisa.ac.za 
purchasescript@unisa.ac.za
012 429 8205
B Phalatse 012 429 2919
College of Law A Rapatsa aegrotats@unisa.ac.za 
exams@unisa.ac.za 
examdisabled@unisa.ac.za 
examadmission@unisa.ac.za 
examinternational@unisa.ac.za 
remark@unisa.ac.za 
purchasescript@unisa.ac.za
012 429 8641
J Manikidzwa 012 429 2268
College of Agriculture & Environmental Sciences 
AND 
College of Science, Engineering and Technology
M Vosloo aegrotats@unisa.ac.za 
exams@unisa.ac.za 
examdisabled@unisa.ac.za 
examadmission@unisa.ac.za 
examinternational@unisa.ac.za 
remark@unisa.ac.za 
purchasescript@unisa.ac.za
011 471 2928
B Molefe 011 471 3121

Finance, Student Funding, Eduloan, Study Material, Corporate Communciation & Marketing

Name Type of enquiry E-mail Telephone
Finance
Debtors Section Student account enquiries finan@unisa.ac.za 012 429 2441 / 4299
Student Funding
Mr F Chabalala General Student Funding enquiries chabawf@unisa.ac.za 012 441 5609
Ms Maupi Letsoalo General Student Funding enquiries letsomp@unisa.ac.za 012 441 5600
Eduloan
Mrs L van Rensburg Student loans lizettevr@unisa.ac.za 0124415390
Ms T Mhlanga Student loans thamsanqam@unisa.ac.za 0124415391
Study Material
Despatch Despatch enquiries despatch@unisa.ac.za  
Mdu Zulu Despatch Enquiries Supervisor zulum@unisa.ac.za 012 429 6942
Thelma Mangena Despatch Enquiries Supervisor Mangemt@unisa.ac.za 011 471 3688
Nkadimeng Lebone Despatch Enquiries Supervisor Nlebone@unisa.ac.za 011 471 2276
Ms A Clarke Despatch Enquiries Supervisor aclarke@unisa.ac.za 011 471 3712
Joe Sukazi Despatch Enquiries Supervisor sukazjs@unisa.ac.za 012 429 6561

All college-specific enquiries

Type of enquiry Name E-mail Telephone
College of Accounting Sciences Mr J Chauke CASenquiries@unisa.ac.za 012 429 4211
College of Agriculture & Environmental Sciences Mrs Dianne Metzer
Mrs Kelly Steyn
caesenquiries@unisa.ac.za 011 670 9351
011 471 2184
Mrs P Ngcobo (master’s and doctoral) ngcobpn@unisa.ac.za 011 471 3296
College of Economic & Management Sciences Mrs P Ngcobo cemsenquiries@unisa.ac.za 012 429 3925
M Kgotatso
College of Education Mr S Shabangu edu-enquiries@unisa.ac.z