ABSA Social Banking
From payments to prepaid top-ups, ChatBanking is a world-first that lets you make instant transactions by using Facebook Messenger or Twitter.
Use Facebook Messenger or Twitter to:
How to get started
Logon to online banking, click on Settings from the Express tab and add your profile
Logon to Twitter and follow @AbsaChatBanking or Logon to Facebook and send a private message to AbsaChatBanking
Send a private message (DM) to @AbsaChatBanking on Twitter or AbsaChatBanking on Facebook and simply say “hi”
FAQs
- What is ChatBanking?
ChatBanking is an easy to use secure service which allows you, the customer, to complete transactions using Facebook Messenger or Twitter.
- What Social Media Platforms is ChatBanking available on?
At the moment you can access ChatBanking via Twitter or Facebook Messenger, with more social media platforms to follow shortly.
- How do I register for Absa ChatBanking?
To add your ChatBanking profile follow these easy steps:
- Go to ‘Settings’
- Click on ‘Manage ChatBanking’
- Click on ‘Add Profile’ and follow the prompts
Twitter:
- To complete your ChatBanking for Twitter registration, logon to Twitter once you have added your profile and follow @AbsaChatBanking.
- You will receive a welcome Direct Message (DM) from @AbsaChatBanking to welcome you to the service.
Facebook Messenger:
- Once you click on ‘Add profile’ and select ‘Facebook’ from the drop down, you will need to click ‘Continue’ to get the various options available to complete your registration.
- Choose the option that is easiest for you to complete your profile verification.
- Download this FAQ