German/Dutch Speaking Customer Service Consultant Job 2017
| Remuneration: | Market related |
| Location: | Cape Town |
| Type: | Permanent |
| Reference: | #AW |
Our client, an international airline company based in Cape Town wishes to employ a German / Dutch speaking customer service consultant to join their team. The company offers a highly competitive salary, complimentary world class airline training as well as opportunities for career development in a global organisation. Furthermore, they offer attractive travel benefits such as discounted air travel and they pay for your work visa.
Key performance areas:
- Customer service via telephone (90%) and email (10%)
- Provide customers with general flight information
- Direct sales and ticketing
- Handling special service requests
- Provide telephone check-in services
- Complaint handling
- Customer loyalty program
- Provide airport services (i.e. baggage claims)
- Online booking support
- Travel agent support (business to business)
Qualifications and experiences:
- Matric / tertiary education
Competencies required:
- Excellent language skills in Dutch (mother tongue) and English
- Exceptional communication skills
- Flexibility to work shifts
- Keyboard proficient/computer literate
- Exceptional service and sales orientated
- Ability to work in a team
- Ability to think logically
- Stress resistant
- Ability to multitask
If you meet the above requirements and are interested in the position, please send your CV to anthea@akarecruitmentint.com.
Contact details
Anthea
AKA Recruitment International
anthea@akarecruitmentint.com