Regional Coordinator Job in Pretoria, Centurion April 2017

Job description

Bookings

Sending of booking correspondence to schools and all relevant parties.
Receiving all requests/booking forms.
Making follow up calls to acknowledge receipt of request.
Capturing the booking on the relevant database.
Liaising with all parties RE the confirmation of the booking.
Sending written confirmation to the school and all relevant parties regarding the bookings.
Making a follow-up call to receive that the school has received the confirmation fax/email.
Schedule appointments with new and inactive schools to introduce the Woolworths educational component offerings and to inform all new schools of events and competitions.

Targets

Database management

Databases are to be updated daily on the template provided.
Databases are to be updated as per instruction of the NC.
Send updated databases for all components to the NPM weekly/where and when requested.

Feedback

Send feedback forms to schools and relevant supplier/store/or DC after the tour/talk has been completed.
Ensure completed feedback forms are received back within one week of sending.
Capture, scan and save feedback forms, and file hard copy.
Send to national coordinator within one week of tour/talk.

General administration

Field visits

Visit three experiential programme components within the fiscal, or on request of the RM.
Assist on all events/competitions.

Manage campaign elements

Relationship management

Build and maintain relationships with schools, suppliers, stores, the DC and relationship manager.

Organisational

Presentation

All writing in the same font type. Writing in same size font (all headings one size, paragraphs one size) for all emails and written communication.
Presents oneself clearly and articulately when speaking with an individual or before a group assuring that others fully comprehend the intended message.

Time management

Develops or uses systems to organise and keep track of information (e.g., “”to-do”” lists, appointment calendars, follow-up file systems).
Keeps track of activities completed and yet to do, to accomplish stated objectives.
Keeps clear, detailed records of activities related to accomplishing stated objectives.
Knows status of own work at all times.

Professionalism

Takes actions calculated to have a positive effect on others.
Works to make a friendly impression on others by using good eye contact and using names whenever possible.
Works to develop and maintain positive working relationships with co-workers by being punctual, keeping personal telephone calls to a minimum, and maintaining a pleasant work attitude.

Ability to work independently, use initiative

Takes full ownership of projects.
Completes tasks independently without supervision.
Uses initiative to solve problems.
Demonstrates a sincere positive attitude towards getting things done.
Creates opportunities or minimises potential problems by anticipating and preparing for these in advance.
Seeks out and/or accepts additional responsibilities in the context of the job.

Attention to detail

Double-check the accuracy of information to provide accurate and consistent work.
Provides information on a timely basis and in a usable form to others who need to act on it.
Carefully monitors the details and quality of own and others’ work.
Complete all work according to procedures and standards.

Ability to work under pressure

Team player

Enthusiastic

Recognises and capitalises on opportunities.
Tries new things to reach challenging goals and persists until personal and team goals are achieved and commitments met.
Works to meet individual and company goals with positive regard, acknowledgement of, and cooperation with the achievement of others’ goals.
Motivates others to translate ideas into actions and results.

Contact details
Leila Green
Matriarch
regionalsupport@matriarch.co.za